Frequently Asked Questions
Everything you need to know about your AbayaButh experience.
How do I determine the correct size for my Abaya?
Our Abayas are generally sized by length in inches (e.g., Size 54 is 54 inches long). We recommend measuring from the highest point of your shoulder down to your ankles to find your perfect fit. Please refer to our detailed Size Guide on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, hijabs and accessories cannot be returned unless faulty.
How should I care for my AbayaButh garments?
To maintain the quality of the delicate fabrics and intricate beadwork, we recommend hand washing in cold water or using a professional dry cleaning service. Always air dry your garments and iron on a low heat setting on the reverse side.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and offer flexible payment installments via services like Klarna and Clearpay in supported regions.
Can I cancel or amend my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make changes, please contact our customer service team immediately. Once an order has reached the 'Processing' stage or has been dispatched, we are unable to cancel or amend it.